FREQUENTLY ASKED QUESTIONS

HOW CAN I REQUEST A DEMO?

Please reach out to our Sales Team to arrange for a demo. Email us at sales@chemid.com to schedule a demo, and type into the subject line: request for demo

HOW MUCH DOES CHEMID COST?

ChemID has a free version that gives you up to 10 free uploads per year. You can store and share chemical data using the free version. 

ChemID has paid subscriptions that allow for expanded use within the various the various T5 modules, including the blockchain track/trace security application (Certus and VeriCERT). Click on Subscriptions on the Navigation Bar to see details on pricing and solutions. 

WHAT DOES T5 STAND FOR? 

Test, Track, Trace, Transport and Tax

The purpose of T5 is to enable the industry with the highest level of support in the production, verification and transportation of regulated goods. In order for interstate and international commerce to be a reality, regulators, transportation carriers, bankers and insurers need assurances as to the chemical composition of the goods being sold or transported. Chemical data is the hub to all spokes, and the beginning of the T5 process.

WHAT KIND OF SUPPORT DOES CHEMID OFFER?

ChemID offers complete software technical support. Its our goal to get you to use ChemID so that we can build tools that you'll use to help future proof your own chemical data management system.

 

If you are seeking specific application support, we can connect you to Professional Services Team who can help you work through the most difficult problems. Please visit the Contact Us section in the navigation bar, fill in the form and be sure to put your correct contact information so we can help.

HOW CAN LABS BENEFIT FROM CHEMID?

The good news is that ChemID is free for labs to use. Labs are resellers of ChemID and some of the services and applications within the platform.

Labs constantly fight to retain clients. Sample analysis is a commodity and the main differentiators are consistency and pricing. ChemID adds value to an accredited laboratory's offering by giving it the opportunity to:

  • Offer its clients decentralized testing-as-a-service by placing Cann-ID inside a clients' four walls. This is a huge market differentiator and gives the lab the opportunity to dive into chemical data and offer consulting services to it's client.

  • Labs have their own LIMS system. ChemID is not a LIMS. ChemID is a way to take lab reports (COAs) from various sources, over different geographical areas and compare the data over time. ChemID is a compliment to any LIMS system.

  • For a valid certificate of analysis to be affixed to a manifest and transported over state or country borders, there is no more of trusted source than an ISO accredited lab. This prevents diversion and distinguishes between black market or counterfeit material, and trusted, traceable goods. 

  • Human consumables require a higher level of trust than other goods sold in the open market. Regulated products contain ingredients or chemical certifications in the form of QR codes. These codes need validation and a process that doesn't allow for circumvention or diversion. 

DO I NEED T5 WITHIN MY SMALL BUSINESS?

We developed T5 to address the needs of small to medium sized businesses. There are modules within T5 designed for full service in-house testing that are generally designed for medium to large businesses who operate across state lines or country borders. Ask one of our representatives what is the right subscription level for you.

DO YOU HAVE INTERN POSITIONS?

We're always looking for motivated, creative talent to join our team. Please email info@chemid.com to learn about emerging opportunities within our team. 

HOW CAN I INVEST IN CHEM ID?

Please email us at investors@chemid.com. If we're looking for capital, then you'll be the first to know. Please advise that we can only accept investment from accredited investors.

CAN I INTEGRATE MY SOFTWARE INTO THE CHEM ID PLATFORM?

The short answer is yes. This requires a meeting between our Science Team, and a member of our Development Team. If this is a solution you want to resell as a Developer within the ChemID Platform, we will need to come to a conclusion on its applicable use, security protocols and terms. This process can take up to 90 days from start to finish. To inquire further, please send an email to devops@chemid.com and include as much detail as possible including:

  1. The stage of your application (start up, growth, mature)

  2. How many clients use your application

  3. How you charge your clients (SaaS, One-Time, Amount)

  4. Privacy policy

  5. Revenue history (General details)

DO I NEED TO BUY YOUR HARDWARE?

ChemID is hardware agnostic as it relates to chemical data management. We can take in chemical data from multiple disparate sources (hardwares), over a decentralized geographical area, and extract-translate-load the data into ChemID. From there you can analyze, compare and securitize your chemical data using a host of modules/applications within the platform. 

Cann-ID is one module within the ChemID platform that is specifically designed for in-house potency testing within the hemp and high potency cannabis industry (medical/recreational). For in-house testing using Cann-ID we have partnered with Agilent Technology on a global basis for hardware integration using their 1220 VL HPLCs. This is the only hardware dependent application within our platform at this current time. You can either buy the HPLCs from us leveraging our discounts, or you can buy your own HPLC from Agilent or an Agilent reseller.